Tags: Apple, Collapsing Geography, Lifestyle, Tech Support
2008

Macbook Update

Went to the Apple store, was greeted by friendly staff, was at the genius bar within 20 minutes and — of course — the Macbook Air did not reproduce the problem from earlier today. Staff said they didn’t have any reports of this problem on the Macbook Air, although they mentioned it sounded a lot like an older bug. They were nice but couldn’t help, beyond adding some notes into the trouble ticket. Not too surprising, since the bug wasn’t reproducing. As an early adopter — and, as someone who has, at last count, 9 Mac computers, 3 iPods, and 2 iPhones — I was hopeful, but no dice.

Got home, started working and, of course, the problem appeared again. Time to call Apple with my case number.